Capriotti's Sandwich Shop

Our first time there abd the sandwiches weregood.

I ate in here several times the service is bad. The food used to be good. The roast beef, it's not a real ragour. The meatballs is not hand Roll like the advertiser it I don't think I'll be back

Register girl needs to go. Horrible attitude. Sorry you hate your job.

Went to get sandwiches for the family and after paying the bill I checked the receipt. The red haired employee had made several mistakes on the bill. When talking to her she deferred me to the manager because I ask her to repeat what she had said. The background noise was loud in restaurant. The manager came over and said that the employee had just entered the order differently and the price was still the same. I had to go through the math and explain to her that the prices charged were incorrect (charged for a regular sandwich instead of a kids sandwich). After a few minutes she reluctantly agreed and I was given a refund. The employee and manager’s attitude were below standards. People make mistakes and correcting mistakes shouldn’t be a battle. I still feel that I didn’t get a full refund as i had to pay for drinks for the kids even though the cashier told me the fountain drinks came with kids meal.. they did not. The icing on the cake came when the order came out as that was also messed up.

Atmosphere is good, service is friendly, food is also good. My problem is I wish they would listen when you don't want something added. Might seem trivial but I've been here 3 times. 1st time I didn't think to say anything, 2nd time I asked no pepper, 3rd time husband said no pepper. Got pepper each time

First off, I love Capriotti's. I'd eat there 4-5 times a week if I could. However, this location is terrible. My order is wrong literally every time I go there (missing pickles, missing mustard, etc). I keep trying it every month or so, hoping it'll get better - but they just mess up every single time.

I ordered 4 sandwiches online drove 40 min from silver springs to carson. Got home checked the sandwiches and 2 of them had pepper when they went supposed to.

I ordered from here and they made a substitution without contacting me first.

Love it