Brought my two small grandchildren in for 1 small cup with sprinkles and 1 chocolate covered cone with 1 scoop of ice cream and 1 topping. The first order was wrong so we sent it back and she corrected it. My bill was $19.00! Either she charged me additional for the wrong order, or these prices are very high. It's not itemized on the bill and with the kids I didn't have time to ask. Either way, not going back.
Ordered a mint chocolate chip milkshake and it tasted like mint milk. It was expensive too. Skimped on the ice cream and made it so thin. So disappointing. Won't be going back.
Great flavor options. Unique treat for this area of town. I appreciate the old school ice cream shop. Prices are very expensive but I can’t really complain about that considering the location.
The frozen yogurt is good but the service not so much, I asked for a strawberry and tart swirl and when he was swirling it was basically all tart, I said it doesn’t look like there’s any strawberry except for at the bottom and he said no it’s strawberry even though it was white… I tried it and it tasted all like tart flavor so I came back and he just added some strawberry on the side of the cup… A little disappointed as I was looking forward to this all day and then it wasn’t what I was expecting. At that point he could’ve just given me a new cup and done half and half instead if the swirl machine isn’t working
She needs to wear gloves. She was doing an cookies ice cream with no gloves.
Maker gave me the incorrect order when I took it back there was a lady looking for her order I have it to her and the maker told me I took the wrong one. But he had to give it to me I never TOOK anything. He just couldn’t admit that he was wrong and apologize. Overwhelmed &rude
Awful service. Probably the worst I’ve had in the last decade. The woman working there the afternoon of sept 19 was one of the rudest, most impatient people I’ve ever met. I even confronted her about her attitude after trying to be nice and understanding with her, but she argued back and just doesn’t understand the concept of customer service. I will never be back because of her and I didn’t even get what I went in for because I couldn’t stand being in her company anymore longer. FYI I love brendys and go to every other location and happy with my experiences! I urge you to look around and go to another location. They are on every corner in this town