Coffee quality is excellent, found this place by accident they roast their own coffee which makes the flavors very clear! must try with their home made poptarts!!
Not only the coffee is AMAZING but, so are the staff … I had also an opportunity to meet the owner (Stephanie). She took the time to explain the history of her Coffee Shop , and gave me good guidance about the neighborhood since my family are pretty new to the Valencia area. (( The photo is their plain espresso plus is zucchini muffin))
Been here a few times usually a takes a while which I can understand. This time they had a line around 10 people due to the employee having a full on convo on the phone with the owner or who knows who it was. No apologies, nothing. The other staff which is prob around 4-5 people don’t really have a sense of care or urgency. There is no hand offs to try and get the line moving. Workers don’t seem too happy. How else can you improve without feedback. Here ya go. Update: went there again and this time got attitude by the lady taking my order and she also forgot to let the barista know she didn’t finish my drink. Not sure why I even tipped. So people went ahead of me and she had to ask multiple people who made it etc. A mess of a place.
Love a good black coffee in the morning from this place.
Very pleasant customer service, great work environment, and fantastic coffee. Trinity is always pleasant to speak with and Steph, the owner, is always nice/helpful. The team always goes above and beyond to meet customer satisfaction.