The food is very good, the service is not bad and good typically, however there's been many multiple times that they offer their sauces then do not actually give the sauce. Once or twice is okay, but this is consistent. Perhaps it is due to paying with cash and not tipping this time. Additionally, if you pay with credit card you will be asked to tip at least 18% or change the tip infront of them. Tips at restaurants are usually 15%, the lowest should be 15% and it is not expected to tip at these places unless your really wow'd. These times that they've forgotten things, as small as it is, do not warrant tips at least 18%, this isnt a restaurant after all.