We came to Big Machine for a bachelorette party brunch and it was FANTASTIC. The food, the atmosphere, the staff were all top notch! Thank you Big Machine!
I loved this restaurant! Hamburger and chicken was great! Great service!
Always love coming here! Staff is friendly, food is great! Chef Adam is always making sure customer's are happy! Bartenders are always fun to talk to! Also try their Spiked Coolers, Capri-suns but for adults!
HORRIBLE service, us group of 4 walked in, was never greeted, i assume the manager was standing at the bar, never turned around and said "ill be right with you" we all stood around looking at each other until she came over a few min later, mind you they were not busy at this time, only 2 people sitting outside, so she sat us in the corner outside and asked if this was okay, i said no if we could please sit in the sun, so she sat us said our waitress would be over in a min,20+ min go by she finally comes over and we order drinks, she goes in and gets them (15+ min later) so we all sat outside hanging out and we were ready for our bill, we had to get someone else to get our waitress so we could get the bill, so she comes over and then disappears for (20+ min) so finally i go inside and shes in there making drinks, didnt even have our receipt ready, we paid and left. I would understand if they were busy and under staffed, but neither of those were true. I felt they avoided us and the manager had HORRIBLE customer service and was stuck up
To our server MICHAEL Thank you for being the most kind hearted, hardworking sever I’ve encountered in a long time . From the time we entered until we left his customer service was TRULY TOP TIER!!!!!! There really needs to be Michael clones because this guy is the best and to think this was his first day …. My birthday brunch was made special because of service like yours so sir I thank you so much
Great place to bring your dog, they brought him some bacon and a Frisbee !! But honestly the food was really really good and friendly staff as well. They also have some really well made cocktails and coffees. We'll be back for sure.
Our reservation was at 1:30pm, we got there around 1:34 and waited 30 minutes to get our actual server. After waiting 30 minutes for our drinks and food. We were told we have a 2 hour limit on our bottomless mimosas, we asked if we can start it at 2pm since it took our host 30 minutes to get our orders in. The manager said it was fine. At 3:20 ish they said they closed the mimosas bar and that they couldn’t give us anymore mimosas. We were there for just about a hour and a couple minutes. Even though their website said brunch is from 10-4pm. We left around 3:20 because they couldn’t serve us anymore drink. Horrible experience. I would recommend a better location in Nashville. Not worth the 200$ we spend for 3-4 drinks on we had.
The food was great and the server was very knowledgeable! Definitely enjoyed the nachos!!