Joel was our server and he was very attentive and great! Overall, good experience!
Alex, amazing server, it was our first time at Besito, visiting from out of town. Great service and food was excellent! Alex menu recommendations were right on target. Dietary restrictions: Gluten free options available. Excellent choices too!
I had a bad experience two days ago. I got there with a friend, she went up to the stand and they said about 10 mins. They never asked name or number, so we just stood near the stand. After 25 mins we notice people coming in after us getting tables. So we go up and they said we aren’t on the list because our name was never written down and it would be 30 mins before we could get a table. Frustrating but fine a mistake and we waiting for another 10 mins and eventually got seats at the bar. Drinks were great, quac and chips were great. Bartender recommended nachos with steak so I got that. It comes out in a big container with the pico, queso, salsa etc on the side. I don’t love queso and despite it clearly being put on the side, the guy picks up the queso and starts dumping it on the top of the steak. As he grabbed it I said wait no I don’t want that and he continued pouring it saying that’s how it is supposed to be. He then picks up the container so the chips spill out the bottom and everything is just covered in queso and a really gross mess. The bartender offers to get a new one but adds that it’ll take a bit of time. We didn’t have any extra time at that point after the long wait to sit and I said no, didn’t eat it and paid $65 for one drink, quac, and gross nachos that I didn't touch. If we were told 40 min wait, we would have left as we didn’t have a lot of time. But stayed because they said 10 mins and by the time the nachos came out, there was no options for a new one because of the extra wait time that we didn’t expect. The bartender was nice but everyone else was so rude. The host asked why we didn’t leave a name- we asked for a table of 2 and she said ok 10 mins - that was the initial interaction. It is not my job to know their system and not my fault she didn’t properly ask the name and put us on the list- yet when we went back up I felt like she was saying well this is your fault and that was it.
Alex was our server. Great experience!
Food and service was great. Food was unique as well. Very noisy for me though. Parking: It's challenging finding a parking spot. Would be much more parking if it wasn't reserved for valet service.
Alex was a fun service staff member!!!
El servicio de Alex lo máximo Rica comida y sabrosas margaritas Gracias Gracias Gracia
Alex nos atendió fenomenal, espectacular atención