We got there 40mins before closing and they were rushing us once we got in the door. One of the guys was just rude and all I was trying to do was cheer up my girlfriend from our loss. Thanks for making us feel the opposite of welcomed.
Update the working time hours We pulled up 9:28 and the kids working there shut off the sign and the door while google maps say closed at 10 Bad customer service am so pissed !!! Not worth the drive over there
Although they are renovating and working out of a trailer there is no way to contact them. The kids working the trailer are awesome. The ownership on the other hand is not serving all of Huntsville, Madison and the local area at all. We drove from Harvest, (about 35 minutes) because the phone goes straight to the voice mail being full only to find out the flavor of the month for Feb was sold out. One phone call could have saved us a long trip and disappointment. Have tried to call all last week and again today. No luck. I hope they are saving a bundle on phone service as they secure are not using it. So disappointed.
Best ice cream in town hands down. Although they are using the trailer, still great ice cream. New store is gonna look great from what I can tell. I know the owner and he is one of the best guys I’ve met. If you want your ice cream fix, definitely head to baskin robins. Can’t be beat!
The icecreams are very good… But mostly all the workers there always have their hair down and the hair is all over the icecream when they are serving and twice i found a hair in my icecream… workers put your hairs up use hairnets!!!
They closed the doors on me and just walked away and told me that the doors were open they were rude and they could’ve told me before
There was a hair on my ice cream I had to get another one made
Ice cream is always good but the store smelled like weed and the two guys were definitely high