My grandchildren love the iceream here. Kid-friendliness: I bring my grandchildren here all the time.
Same great flavors, as well as new monthly flavors. However, ice cream flavors all looked melted on top, like there might be a freezer issue in all the freezers, or they're not set to the correct temperature. The scoop I received was a bit melted. The floor is incredibly sticky and dirty. I'm happy this location exists, as it is more convenient than going downtown, but it needs some help and cleaning.
I really don't like giving low star reviews unless it is fairly earned. I was a regular at this location until recently. Came in at night and I knew exactly what I wanted. Just an old fashioned ice cream Sundae, easy! With plain old Vanilla ice cream. I would like to say the low star rating is mainly for the service and lack of communication to myself, the customer and lack of product purchased vs what was received BR was my very 1st job in the 90s, so I know & understand the B&R ice cream experience! I placed my order w a young lady w long brown hair. She tells me we don't have any Vanilla ice cream. I respond, oh OK I'll do chocolate chip Sundae. She makes my order and I ask for a few extra cherries and I pay. I don't normally check my Ice cream, but I did, to see if the cherries where there, when I looked I noticed a speck, hardly any hot fudge. I go back and ask, if I can get more hot fudge, she responds, "we are out , we don't have anymore". I was bummed and thought , she could've told me they were out and I could've ordered something else the whole point of a Sundae is the toppings. Why would you charge me a Sundae with hardly any Hot Fudge? I GET HOME AND BEGAN TO EAT/Enjoy MY ICE CREAM/NOT SUNDAE and can u guess it, she barely gave me any I've cream, I'm Pretty sure she used the Jr scoop with plenty of air, which turned out to be half a Jr. Scoop/kids scoop. Worst ice cream experience and she made a horrible ice cream lady : ( ... I won't be back as a customer. I go to the one on Magnolia now. ***Oh And she didn't give me my receipt or ask if i would like my receipt, which I like to have for record and the discount if you do the survey!
I don't make money as dasher if you let me wait so long. Hello, minimum salary is $16, and using my car.....
Great ice cream. That was such a delight.
CAUTION! : all shakes here come with a snark. I love baskin robbins for their wonderful shakes. I highly recommend the cotton candy. My issue here is that every time I ask for one I get an eye roll, a glare, and some sort of sigh of disgust. My problem here isn’t that they don’t wanna make a shake, it’s that they make you feel so guilty for even ordering it. It honestly ruins the whole experience. Fix the attitude?
Not bad, I was craving a milk shake, and they have it. Any ice cream you want, and they turn into a shake. Sizes range from Small, Medium and Large