Came in, and was behind the line, since I haven't been in a while, so I was trying to keep respect if anyone else came in. Employee Haley replies with "you know the line is on this side, right", and I nodded. Employees were disrespecting people who came in, as if the customers were in an inconvenience. Food was alright.
We normally have very friendly, professional service here but not tonight. My husband and I took our boys to get ice cream and there were three teenage girls running the store. Two of the girls were extremely rude while serving customers….laughing at everything we ordered, they would walk away and whisper to each other while customers were standing right there, just very immature, childish behavior. I realize they are teenagers but they are working for a business. The ice cream was great but their behavior was very off putting…it was as if they were mocking the customers. Just not impressed. A trip to the ice cream shop should be enjoyable.
Went in last minute for some ice cream. The staff was decent. A younger Mexican girl offered a sample and really helped in making my decision for the banana royal. She picked a bomb ice cream and hooked it up with Carmel n other toppings! I tipped $5 and she was shocked. She definitely stepped up and handled it when the other staff tried to recommend a not so popular flavor. Huge shout out to her! She knows her ice cream. Thanks girl! Update… months later they are still good!!!
The ladies that work at the location gets all 10's across to the board.