Baskin-Robbins

One of the most terrible Baskin Robbins I’ve been to. Customer Service is not there at all. The staff doesn’t greet cyst nor do the managers. Today they had 3 employees and a manager walking around. It took them 5-7 minutes to greet me, with only one customer in the store. When I was helped, they had no waffle cones at 5:00 pm? I asked about making more and the employee acted as if it was a chore….” It would take about 15 minutes for us to make a WHOLE batch of waffle cones”…. Terrible! Go elsewhere.

I love their World Class Chocolate! Best ice cream out there. World Class Chocolate is still hands down the best ice cream out there. But since Baskin Robbins hides inside dunkin doughnuts they don't try very hard to keep up with the Baskin Robbins side. Had a waffle cone today and the cone was stale gummy and if any other ice cream was in it other than world class chocolate, I would have tossed it away after the first bite of the cone! That disgusting cone ruined the whole experience. Nasty, nasty cone. Never going back to that Baskin Robbins.

I have lived in the area for 25+ years. This Baskin-Robbins never has bananas for their bananas splits or any of the toppings for their ice cream sundaes. They barely have the full menu. It's an embarrassment. When my people look up the nearest Baskin-Robbins in the area, I always direct them to Campbell's Dairyland down the street. They have everything offered on their menu.

i doordashed half choc chip half oreo and an employee named mecca literally took vanilla ice cream and stuck an oreo in it. when i called she got an attitude with me and claimed she “didn’t see it on the ticket”, instead of just calling to resolve it before sending it out like anyone with common sense would do. absolutely 0 decorum or politeness either

9 am there was a full selection of donuts. Drive through was backed up to street so I parked and went in. 9:45 am there was no line of cars. Inside was totally empty as well.

Employees here are so lazy they come and go like walking in circles and ignoring people in line and worst of all for me was that they don't wear gloves and don't wash their hands regularly

Went there today with a few friends, its actually Baskin Robbins with Dunkin Donuts very neat place they have and location is good as well I ordered the flavor of the month which was Gingerbread house it was actually quite good, not too sweet or overpowering of spice and then I had a Caramel Cappuccino Blast very good as well, the staff were ok, but overall good place to go and get a donut and/or ice cream. Update from today, went with a few friends, ordered a Peach Passionfruit refresher with green tea, tasted amazing and ordered 2 donuts glazed and the Buccaneers tribute Raise the flag donut Which is basicalñy a glazed donut with white frosting and red sprinkle its was very delicious. Staff was very nice and kind and it honestlythe place felt very cozy. Overally I love coming to this Baskin-Robbins/Dunkin Donuts, I highly reccomend.

Guess I’ll add to the already low reviews that the regional or district or store owner cares nothing about lbs. I’ve been trying for 2wks to get a waffle bowl. I’ve went to the store on 3 different occasions and they NEVER have waffle bowls. They have this butterscotch blondie advertisement on the window in a waffle bowl but I can never get what’s shown. The crew tells me they only make 3 waffle bowls!!!! Why?!?! When you have this ad up you should make enough for the demand. It’s so annoying. I just don’t understand

Love the easy access to the store and friendly staff.