The stated closing time on their website, Google Maps, and the sign on their door says 10 PM, I showed up 15 minutes before closing and the staff had already locked the door and were closing early, refusing to let me in. Don't close your business to customers until your stated closing time.
Arrived at 9:15pm on a week night (hours online say they are open until 10pm) and apparently the staff closes the store whenever they'd like. We walked to the door and asked when they closed and the girl flipped the sign over and asked her co-worker when they close from inside the door. This was the opposite of customer service. I wouldn't recommend coming here in the evening.... next time the staff may be shutting down a few hours early.
I'm not really sure what their hours are because multiple times I've gone and they've been closed during their posted open hours
My family and I literally just walked out this is the second time we are disgusted. One of the girl was literally picking her nose and didn’t even wash her hands and started laughing with her co workers another was acting like he was waving a fart from the same girl it’s so disgusting the place is a mess. All the jars with the sprinkles are filthy . Girls with long nails touching your ice cream so unsanitary and last time I had to pay extra because the chocolate covered cone I had was missing chocolate from the sides, how is that my fault? The chairs and tables are so sticky and gross it’s like if kids were running the place .
Came here for a quick treat. There was line but we got through fast. Staff was cooperative and patient with all of us.
My kids love coming here! Everyone is super nice and the ice cream is delicious.
Drove twenty minutes and the door was locked at 7:30pm even though the open sign was still on. Are the online hours incorrect or do they just close early?
Came after 5pm on a Monday. There was a lot of friendly staff to help out. Not too busy, 4 other customers plus our family of 3. My son ordered a dinosaur creature creation and well...we got half way there?!
I enjoyed my visit the young ladies did an amazing job in service.