Good food! Nice assortion. Person behind the counter was nice
The wait is super long because it was not first order first serve. Server prioritize the single orders first. First ordered 3rd to receive
Clean and drinks are delicious
I miss the Randolph location. They were the best of the best!. This place does not taste anything like it even tho it's the same franchise. Coconut milk barely have any coconut milk taste. Bánh lọc was thin and meh. The poor hạt lựu had barely any chestnut. Def cheap on the quality of its products. Just because it's a franchise doesn't mean it'll taste the same.
The manager called police on me, my 12-year-old son and 10-year-old son for her staff's mistakes. Her staff ordered the wrong 5 drinks of #10, when we have always ordered #1 for years. We have never tried #10 ever in our life. We also have been ordering 8 times for the past one month (per our text reciept). She refused to refund and accused us liars because she claimed her staff has confirmed the order at the time of ordering in person. Over the years, the size of the drink has reduced, especially compared to the regular size on the west coast. This store has never allowed any redemption of rewards. However, we let these things go because we cherished the unique Vietnamese drink in Boston. In the vedio, other customers were ok with us reaching resolution for the dispute (voices in the background). The police showed up and decided to mark this as a wrong report. I expressed my wish to report this business since police officer is here. Then the police officer asked us to discuss this outside. We did. All of the above should be enough evidence to support how you trust what you put in your mouth. Who knows what kind of other things they were doing at the place you cannot see.
This drink was amazing !! The service was amazing the workers was funny, and patient.But the atmosphere was very hot over all this is definitely a 5 star
Today is a perfect day to get che *unique Vietnamese drink*, so my friends and I decided to come here to enjoy it. The employees and the atmosphere in the shop are excellent. Unfortunately, today the shop encountered a customer who I think she doesn’t have a good day. This customer uttered offensive words and insulted the staff, making one of them cry, even though that employee tried to explain that her son had ordered the wrong drink. I wonder, as a normal person, is it necessary to verbally abuse others over a few mistakes drink orders? It's disheartening to witness such behavior in a place that otherwise offers a pleasant experience.