A&W Restaurant

I wish I had read these reviews before stepping foot in this landfill. Though the experience I'm to share is 2 hours and many, many steps in my rear view, my shoes are still sticky from the disgusting floor. The story begins with me at the counter, watching the manager walk back and forth but do nothing in particular. When I finally *ahem* for her attention, she is cold and short, clearly annoyed at having been troubled to do her job. I order a large sized meal with a float. Several people come in, order, receive their food, and leave. I wait patiently. I receive (what I know now was) a medium float: manager-lady rudely sets it on the counter in front of me without a hint of pleasantry. Pure scorn. It comes in a medium-sized beverage cup, which I assume must be the cup for the large float, as such is not uncommon nowadays. Assuming baseline competence (poor assumption!), I see no reason to question this at the time. I sip on the terrible-tasting float as I wait for the rest of my meal, wondering how these jokers could eff up a root beer float. Rootbeer + vanilla ice cream = mmm mmm good right? Wrong - they effed up the un-eff-upable. Finally, an unpleasant fellow named Jessie asks what I had ordered. They have not even begun preparing my food. A young fellow with whom I have no issue gets to work on my order. I notice that he is preparing a small order of fries and point out that I had ordered the large, and manager-lady becomes argumentative, insisting I had not asked for the large size. I had, of course. Rather than apologize for her error, she continues to insist that I was lying. She 'flawlessly' deduces that since I did not complain about what was "obviously" a medium float, I could not have ordered a large. She doesn't even bother listening as I explain that I couldn't possibly have known it was not a large. In her small, hateful mind, the matter is settled, and customer service be damned. I've finally had enough of her vitriol and I call a spade a spade; actually, I call this s**thole a s**thole, and I ask for a refund. Unpleasant Jessie from earlier re-emerges as bats**t crazy, moronic Jessie. He demands that I return the food they had served me (finally) before trying to provoke me into a fist fight. He storms out from behind the counter, gets right in my face (I can smell cigarettes and pickles), and stares me down with bulging, psychotic, murderous eyes. During this 'standoff', which lasts at least 30 seconds, I repeatedly demand that he get out of my face. He repeatedly challenges me to "make him." Smiling, I wait patiently for him to either back off or gift me a financial windfall (I am by no means litigious, but when in Rome). Finally, Jessie listens to the pleas of manager-lady (she is clearly aware of stakes that poor Jessie just.. isn't) and backs off, but not before cowardly whispering "f***er". Manager lady demands that I leave, and I assure her there is nothing I would rather do, but not without my refund. She continues to berate me for causing problems with her staff. I lazily mention that she and her staff ARE "the problem" and add off-handedly that Jessie had called me a f***er. She, of course, hears only "f***er" and explodes at me for cursing at her. I calmly explain that, no, I am simply informing you of the curse words that your Neanderthal employee directed at me. She resumes berating me. Yada yada yada. As I'm leaving, Jessie is still insisting I meet him out back to throw down, his violent bug-like eyes dancing back and forth, pleading for manager-lady to bless the Donnybrook he so desired. Poor Jessie. Oh, manager-lady, you didn't even give me my full refund. You kept the tax - for your troubles, I suppose. Oh yeah, no receipt, either. Didn't even ask if I wanted one. I suppose you fancy yourself a victim: scorned by the big bad world, you unleash hellish fury on all who happen upon you, indiscriminately setting ablaze the innocent and wicked, alike. Hell-bent in your quest, you won't stop until you've burnt the whole wretched thing down - or died trying.

For the price I was disappointed, it literally to 22 minutes to get a Chicken sandwich combo, fries, cheese curds and 3 diet Root beer. Will not recommend

Just... don't!

Stop selling drugs at this store and make food! I love KFC and A&W and was so disappointed to get a McDonald's quarter pounder older than anything wrapped in an A&W wrapper. If you're going to use the store as a front you might have to at least pretend like you make food there. Someone, seriously shut this store down.

The guy working drive through named Jesse is an exact reason why you work at a fast food restaurant just plain rude and doesn’t care. On top of grease being covered all over everything including the bag his slob self handed it to me in. Zero cleanliness and no napkins at all in bag. What a joke

Said hello and was ignored then was told my bill, gave my card said thank you when he gave the card back and said thank you when I got my drink. Employee had no interest in common pleasantries and was cold and rude. One of the rudest experiences I've had with a customer facing employee ever.

The lady who took our order was not professional and has zero customer service. I hate that my 6 year old daughter in the back seat has to experience un kind people. We will not return because our experience here.

Took forever to get a root beer freeze and there was plastic in it when I got it, also it was basically a float.