The place is nice and small. There is always a wait to get in, we waited around 30min for us two to get a table (we got there around 5:30, and got sat at 6pm). The workers and our server were super nice, but I feel like a little understaffed in general (for example, there was only one sushi maker when we were there). Food was really good. We came during the happy hour, where the sushi, hand-rolls, sashimi, and nigiri were priced very cheap. But during that time there will be a wait for the sushi to come out since many tables will order it during this time. Atmosphere is nice and cozy, and also very clean. Overall, I recommend this place for good Japanese food, and cheap happy hour sushi. Definitely will come back for sure.
My recent visit to Asaka was disappointing on several fronts. Despite the pleasant ambiance, the service left much to be desired. The waitress seemed more engrossed in chatting than attending to customers, leading to delayed orders and low-quality food that lacked authenticity. What truly dismayed me was the evident disappointment from her upon seeing a 13% tip (their tipping amount starting at an unreasonable 20%). She shook heads after she saw the tip amount. It’s disappointing that service professionals react negatively to gratuity. Overall, my experience was unsatisfactory, and I won't be returning. I hope management takes these concerns seriously and works towards improving both the food quality and professionalism of their staff.
I ordered spinach sesame from the appetizer menu, asaka ramen, and asaka rolls. I thought the spinach sesame would come out first since it's an appetizer right, but no. The ramen was out first, and nothing out until my partner finished the ramen! I am hangry at this point for real, both my sesame spinach and my sushi took so long for them to make. Absolutely off about their timings of sequence. Ramen tastes good (luckily) hence the 4stars on this review, but their sushi and nigiri taste mediocre, fish slices on our nigiri was also off proportion (fish way bigger than the rice), meanwhile the sushi roll fell off when we tried to pick it with our chopsticks Last, please kindly inform one of your waitress (asian with glasses) to NOT slam the plate in front of our face. I don't care how busy you are, but slamming plate in front of your customer is wrong!
Great food that's well worth the wait. The tonkatsu ramen and Spider Roll were delicious. If you go during the start of happy hour, be prepared to wait some but it obviously didn't affect my review. :) I'll be back.
Food is just alright, but the service was terrible. They have very odd rules regarding reservations (need to “pre-order” sushi via Instagram or Facebook DM) that was not made clear. When we arrived the owner(?) tried to turn us away, saying that since we did not pre-order, we lost our reservation. The waiters were great, the host/owner was not.
It took us over 2 hours, closer to 2.5, to be seating, waited on, served the food, and the check. It was long stretches of just nothingness, not even eye contact made. Awful service in general, not worth the food.
We went for happy hour. Amazing deals on huge pieces of fish. The tray we got was gigantic. They did miss a few of our rolls but it was ok in the end. The only reason why I am rating them so low in service was multiple other people's food was delivered to our table. Had to ask multiple times for drinks or rice. But I think the main reason is because they never dropped off the check. We asked multiple times and ended up going to the hostess stand to get it.