Pretty nice place…but still hotel restaurant / vibes. Good outside views of the river and city scape.
Prepare yourself before asking to sit in the igloo. Got charged double than we were told including 20% igloo fee + 20% igloo service fee. Food and service were okay, drink was good
Went here for a reception while staying at the Royal Sonesta for work. So we didn't order off the menu or get table service, hence the no rating for service (abstaining), but the heavy hors d'oeuvres were very tasty. Wings and things and then the desserts! Those were great, little dishes that let you sample 4 or 5 without going overboard. The $8 Fat Tire bottle was a little steep for this Montana boy, but I expect that's normal for Boston. They had these cool glass igloos for outside dining.
Poor professionalism: Staff were more focused on socializing than attending to customers. Inefficient response to a forgotten bag: Staff showed little initiative in contacting security. Lack of empathy: Staff members were indifferent to the customer's needs. Problem resolved by another staff member, highlighting inconsistent service. Dismissive behavior: Staff failed to acknowledge customer's gratitude, showing poor etiquette.
My first experience with chicken and waffles, as good as the food was, the outdoor terrace was the star, as it sits you by the charles river and the boat club. Absolutely wonderful for a sunday brunch