Arby's

If I could rate no stars for service and atmosphere I would have. To Arby's this has got to be the worse customer service I have had in 10 years. It's pretty obvious that the big girl working the window at closing time tonight 1/29/2024 hates her job and Arby's for employing her. We were the second car in line waiting to order. Nobody at window when we both pulled up to drive Thur to order. Waited 18 mins for car in front of us to order. Then I pulled up and the lovely woman said "go ahead" I then said I wanted a #2 and then was told to hold on like 18 mins was not enough. Then held on for 11 more minutes to finally get to order. The of course the milk shake machine was down imagine that. Ordered my sandwich and got no total for my order was told to pull up. Get to window no apology for having to wait 29 mins to finally get to pay for my sandwich. No greeting at all just her hiding around the corner mumbling a total with her arm out the window. Handed her my card she took it handed it back with nothing said. Came back to window and cram my COLD sandwich through a small open portion of the window. I ask for Arby's sauce she just looked at me pausing like she was confused and told me "In bag" then she turned away shaking her head. I wanted 3 packs pulled up to find out that she gave 2 horse sauce and just one Arby's sauce and a cold sandwich. Wow really! No Thank you or have a good night or nothing. Is this the kind of people Arby's that you want to represent your company?? I'm sorry you don't like you job but you should quit or find you another job not having to deal with the public. It really doesn't say much about your work ethic to be so nasty,lazy and plain out rude to customers because you don't want to have to do anything and your obviously just running down the clock hopping people will just get out of line and leave so you will not have to do what you was hired to do serve the public when they order food from Arby's. A 3.9 rating and I see why from my experience tonight. I don't recommend this store to anyone who wants hot food in a timely manner or service. They don't offer that here cold food and colder lazy attitudes. Good job Parking: Offering parking in the drive Thur lanes. So slow. You need plenty of time to get cold food

Great, hot food! Happy hour options!

Don’t eat here the food isn’t fresh and the restaurant and very unsanitary. Also the managers are very rude and unpleasant it’s a male lightskin manager and a white shift manager. They don’t know how to run a store to save their lives. I used to love coming here but I will not be back the atmosphere just isn’t the same. Please GET NEW MANAGEMENT!!!

Husband was craving Beef and Cheddar. I haven't tried this location before and it's the closed to my house so why not. i was expecting just an ok sandwich....boy was I wrong. Took advantage of their classic roast beef sandwhich special, beef and cheddar sandwhich, and $1 curly fries. (I ordered the double meat beef and cheddar but I guess the person taking my order didn't hear me so I ended up with the classic beef and cheddar...heck less calories) Everything was hot and fresh, very surprised. I haven't had Arby's in many, many years so I'm not sure when they've improved or if I was just lucky today but I will be going back.

If the food is bad, who cares about the service.? Okay ordered roast beef sandwich. It was piled up with some form of artificial looking mest That was in mulch size pieces. It wasn’t pleasing to the eye and tasted worse!! I threw in garage. Way to go! You suck!

Food was hot and the wait time was short