I’ve been going to this Applebee’s for over 20 years. The manager Crystal that runs the back is one of the rudest and most unprofessional workers at Applebee’s. I do not know how she even should be in that position. I watched her curse and yell at the servers and cooks she got smart with me. She is rude, so if you go to Applebee’s in Nashville by 100 Oaks be wary of Crystal she has no professionalism who even the world hired her.
Another horrible Applebee's experience. Was out of town today for Dr. apointments and wife wanted Applebee's. Usually I stay away from Applebee's because the one in our town is greatly lacking in the service side. We'll today the one in Nashville didn't let me down. My order was all wrong and instead of taking it back and fixing it there response was to do nothing. I even tried to call corporate offices and was blown off. Never again will I eat or support another Applebee's.
Absolutely terrible service extremely long waits!
This establishment just needs to hold themselves to higher standard. Work on customer service and communication -waited about 13 minutes for a take out order before I was even acknowledged.
Can't ever get seated in a decent time. I always leave and go to Rafferty's around the corner
Love that it is busy but have an issue with it being dirty. The floors looked like it was not swept all day. The server didn't want to be bothered.