Zizzi - Victoria

The reason i have given the food 3 star is that my pasta dish was very oily and not especially hot. I know that I should have complained. Service while very prompt, I personally do not like plates being removed from the table before the whole party have finished eating. Please don't do this.

Rustica Sticky Pig-sehr lecker!

Friends& food, a wonderful combination!

Upon arrival at the restaurant in the middle of the afternoon, we were greeted by the staff who informed us that we could only have a table for one hour due to a booking. Despite being a family with two young children, we agreed to the time constraint on the condition that we would be served promptly. Unfortunately, the service fell short of our expectations. It took 20 minutes for us to even be acknowledged and another 5 minutes for the food to arrive. To make matters worse, the mains were brought out in a disorganized manner, with some dishes arriving before others and significant delays between each one. The young waitress who attended to our table appeared impatient and uninterested. She rolled her eyes while taking our orders and didn't seem particularly helpful throughout the meal. To top it off, while our children were still in the process of eating their pasta dishes, the desserts were unexpectedly brought to the table and placed right next to their mains. Any parent or sensible individual knows that placing a dessert in front of a toddler will only result in them ignoring their main course. Just two minutes after the desserts were served, the bill was unceremoniously placed on our table, and we were informed that we needed to pay and leave promptly as the table was booked. This rushed and abrupt manner of handling the situation left a sour taste in our mouths, quite literally and figuratively. When I sought clarification from the manager, Kasia, regarding the subpar service and the rushed approach to our dining experience, her response was dismissive, stating, "I told you 1 hour." This exchange left us feeling unsupported and unheard in our concerns. Furthermore, the manager's demeanor towards our family, especially considering the presence of young children, was disappointing. Her lack of empathy and the smirk on her face as she instructed us to vacate our table further contributed to a sense of disregard for our experience. Such unprofessional conduct from a manager reflects poorly on the establishment and sets a concerning example for the rest of the staff, raising doubts about the overall ethos of the company. In light of this encounter and the entirety of our visit, I would caution others against patronizing this restaurant. Beyond the issues with service and timing, the pricing appears to be inflated for the quality of food and service provided. The lack of customer value demonstrated during our visit only reinforces the decision to steer clear of this establishment in the future.

Wer einen gemütlichen Italiener erwartet, ist hier nicht am richtigen Ort, denn es handelt sich tatsächlich um eine Franchise-Kette. So ist dann auch die Atmosphäre vor Ort: laut, voll und hektisch, sich unterhalten fällt schwer. Pizzen sind ganz ok, von Risotto würde ich die Finger lassen. Ich hatte die Chorizo Carbonara probiert, da mich der Name neugierig gemacht hat. Leider war das Gericht fad und die Chorizo musste man mit der Lupe suchen. Wenn man solch ein bekanntes Gericht abwandelt, sollte man dann auch ruhig etwas mutiger sein. Pfeffer und Salz gibt es nicht auf dem Tisch, das muss man erfragen, frisch geriebener Parmesan wird aber ohne Nachfrage angeboten.

Standard food chain restaurant. Portions have shrunk . Service is still very good though.

Fernando was amazing... He was great.. he served our table and he was very friendly