The waitress who met us at the did not let us in. She ask if we have a table booked, that happened at lunchtime.The restaurant was not even half occupied.Very abruptly said that we cannot stay as it is only one chef and they cannot cope She just turned her back and did not even apologise. I felt embarrassed.I am regular visitor since Zizzi opened in Kenilworth but this may be my last one The team was always kind but cannot say that for the new staff member.
Excellent vegetarian choices Vegetarian options: Very tasty Dietary restrictions: Vegetarian lasagne was delicious
I decided to treat myself today, Easter Sunday, to my favourite Zizzi meal, casareccia pollo piccante. If you haven't tried it, give it go! On entering the Kenilworth restaurant I was greeted by the pleasant hostess, Mirela, who sat me in a warm and cosy area. Not long after ordering, a table for 10 and six, respectively, came to dine. Mirela, who was on her own ensured that all guests were well taken care of, with very little waiting time between sitting down and receiving drinks and meals. I thoroughly enjoyed the meal, so much so that I wanted to thank the kitchen staff (Jess and Mohit), with one of them being the manager for the branch. We'll done Jess and team.
Really good service, could not fault it. Very very quiet for a Friday? Vegetarian options: If you look online it is all there. I have taken some pictures of the menu. Dietary restrictions: Excellent service in finding food for a Vegan.
Bianca and her colleague are lovely and helpful and we had a lovely meal!
We just went for an Easter Sunday lunch for eleven family members. We knocked over wine, made a mess, had convoluted orders, some vegans and some carnivores. We asked for extra this and extra that, gallons of ice water and all of it was catered to with delicious food options and handled beautifully with grace, kindness and smiles from our fabulous host and waitress. They accommodated a last minute birthday desert request; and made what could have been a fraught family gathering super positive and one to remember for the ages!! Thank you so much!! I appreciate your kindness, professionalism and positive manner sooooooo much ☺️ Vegetarian options: The award winning rainbow vegan lasagna is delicious as is the lemon and blackcurrant cheesecake. Kid-friendliness: We had a tween and some teenagers. An opportunity for sullen moodiness; but it was all smiles and empty plates !!
Vegetarian options: Both Vegetarian and Vegan are on menu. Love the food.
The consistency of food you'd expect from a chain. Staff are friendly and the service has been great the last few times we've been
Went on a Sunday afternoon. It was ok. Food was good, service was slow even with a virtually empty restaurant. Won't stop us going back though. It was pleasant enough.