We went at 5 pm, kind of crowded in the bar area, we seated ourselves, per their protocols, in a booth in the bar. Seats are worn and not clean. Waited 10 minutes and no one acknowledged us. One server came to the table next to our to clean and pick up tip and didn’t even say, “I’ll be with you shortly”. Another couple came in after us and their order was taken first and delivered while we were still waiting for our server. Restaurant was empty on the other side with plenty of wait staff, maybe they can’t cross over to the bar area?? Used to be one of our favorites, but no more. Went somewhere else for happy hour and apps.
God if I could give them a zero for the way they handle business I would. The servers I’ve had that were great and made me come back were Nicole, McKenna, and Brianna. They deserve a raise. Definitely cannot say the same about Amber. They really need a new morning bartender. Kasey is horrible and she treats their employees like absolute garbage. She needs to take a page from Jessica’s book because she is phenomenal. All Kasey cares about are profits and not at all about having a healthy work environment and it shows. Beware anyone who ever wants to work here, look elsewhere. I will never return here because of how I’ve seen them treat their employees.
Manager lied and blamed staff when the ticket was lost twice. Struggled to resolve the problem. Having new staff does not mean you can’t do your job. Poor.
Great energy and atmosphere, especially for game days! Love the staff and food!
Excellent food and service.