I am extremely dissatisfied with my experience at the restaurant. Despite paying $70 for a deep dish pepperoni pizza, a hand-tossed supreme pizza, 8 piece buffalo wings, and 2 extra ranch dips, I encountered numerous issues. I ordered my food through Google, which indicated that my order would be ready at 6:24pm. However, upon arriving at 6:30pm, I was not greeted by any employees. After waiting for some time, a staff member finally emerged from the back to assist customers. I spoke to him about a problem with the charges on my account, and we were able to resolve the issue after contacting customer service. Now, onto the reason for my dissatisfaction. I feel the pizza lacked flavor and was surprisingly tasteless. The sauce tasted like plain tomato paste straight from a can, and the toppings were of low quality and left a unpleasant aftertaste. You can tell the sauce is from canister to dough with no seasoning in between. Furthermore, I was disappointed to find that my food was cold upon arrival, despite it not being ready when I arrived. It is unacceptable that a restaurant would serve cold food, especially when the prices are so high. I have had better pizza from Little Caesar's, which reflects poorly on this establishment. The kids didn’t like the way the pizza tasted. They were drowning the slices in ranch to cover up the taste. I can honestly say I have never had pizza this bad. I tried to find something positive about this experience and I can say the inside of the restaurant is modern but that’s all I have.
Edit: I emailed the one that was left in the response. I have not gotten a response, or my issue resolved I gave the delivery driver a 9 dollar tip. The next day, they added an additional $10 charge to my card. I signed and toatled up the receipt, and crossed off the tip section. Ended up costing me nearly $50 for one sausage pizza! It's not THAT good.