Usually don’t have a problem with this location and always get good service and drinks but this past time was unacceptable. Placed on online order at 7:59am for an estimated time of it being done by 8:15. Usually the drinks are done well before the estimated time. I get there at 8:10 and it’s still not done. No worries, they’re busy and I get it. Now 8:25 and I’m told after being ignored on purpose for 10 minutes that it’s going to take another 15 minutes to get them out. 40 minutes for two drinks is not the move. Do better.
Our favorite after school caffeine jolt.
Update: Stopped by for a 16oz hot latte with almond milk. Same thoughts as below. Note that the almond milk adds some sweetness, in this case it was more than expected. I ordered an iced latte with almond milk. For the 20oz, it came out to about $6-$7, which was about as expected. Overall I like it a lot. The espresso is a pretty mild but tasty blend. Easy to drink and solid flavor.
Maggie and Macy were the best! Such delightful kind young people. Excellent customer service and coffee! Check this place out :)
95% of the time I love this location. Staff are friendly, provide great suggestions and are professional and positive when they are super busy. Which in many coffee shops is never a guarantee. However, twice now in the afternoons, both 30-40 minutes before closing time I received an atypical response. Once on a Saturday - “sorry we’re not making blended drinks today”. When the blenders had clearly been used, washed and were drying on the counter. And then a different time I asked for a sandwich and was told that they couldn’t give me make a sandwich because “the ovens have been turned off because we’re closing in 40 minutes”. Hmmmm….