ZERO& SF Hayes Store

Me and my friends ordered Boba tea from zero&. They have an amazing selection of items that you can customise based on your own preferences. I love the coconut, mango tea and the ube taro tea, so flavourful and pretty inexpensive. Their service was very quick and I didn’t have to wait more than 10 minutes before I got my order

Today (Feb 08, 2024), I ordered the drinks at your store located at 437 Hayes St, San Francisco, CA 94102) with 3 separate orders #3390, #3393, #3394. When I pick up those drinks and bring them home to enjoy it, I'm surprised why they can forgot to add PinkBoba on Matcha Tornado (order #3390), and add Crystal Boba on Matcha Tornado (order #3393 and #3394) while I already paid extra money to add those boba for those drinks. Why can they forget to put it for a total of 3 drinks? I can't believe this could happen to me and please reconsider your employee. If they forgot 1 drink, I can accept it. However, they forgot to add boba for 3 drinks, it's unbelievable.

Tried the lychee hanabi box, didn’t enjoy it much. The flavours felt artificial!

I’ve been here 3 times and each time the drinks are just not that good, Too sweet even though I ordered less sweet, and the ice is never enough.

Probably the worst ZERO& in the city. Please order with no sugar if you get anything. They’re very heavy handed w/ sugar when it comes to it. The only drink I recommend is the coconut one.

The shop was small, and my group sat outside in the park. I loved my passion fruit boba however the guava drink my friend order was horribly sweet- almost undrinkable. I gave a low service score since we used their ordering machines. The drink is on the pricier luxury boba side, but the location is Hayes Street so I think it’s reasonable. Vegetarian options: There aren’t any animals in the boba, but milk drinks obviously isn’t vegan.

Tried the Lychee Love with real lychee and crystal boba. Loved the fresh lychee flavor, not too sweet. The crystal boba added a nice touch. Quick service, friendly staff.