Zenn Liverpool

The atmosphere was good, the drinks were good, and the music selection was good, but the security guard's attitude was enough to ruin my whole night and make me never want to come back to this place. I wouldn't recommend it to anyone I know. I didn't expect him to treat me extremely politely, but he could have just spoken in an appropriate way. After he checked my ID, he threw my ID card to the floor and told me I could come inside the bar. After he threw my ID card, he pointed at it, indicating that I should pick it up and come in. I looked at him for a moment as I did not expect such a behavior just literally said, "I am not your dad, mate," which is also not the kind of response you'd expect from staff, and there was no particular reason for it. I just wanted to avoid ruining my friends' mood, so I ignored his attitude and went into the bar. I actually liked the place in terms of drinks, music, and atmosphere. As we were leaving the bar, he just stared at me, so I politely asked why he threw my ID. Then he just asked me why I was asking and started cursing repeatedly and heavily for no reason. I didn't respond, and as I started walking away, he continued cursing at me and laughing with his colleagues. Without exaggeration, he was the rudest, meanest, most aggressive security guard with the least anger control. The most annoying thing was that I didn't cause any trouble at all, and I didn't use any offensive language either, I just literally did not respond. He just started being aggressive for no reason at all. There was absolutely no reason for him to treat me that way, so I couldn't understand why he treated me like this. I don't think any responsible person will take my problem seriously and contact me, as there was no reason for him to treat me that way. I mean, if he thought treating a customer in that way was not allowed, he wouldn't have treated me in that way. He could have treated me that way if he thought it wasn't allowed to talk to a customer in that manner, or maybe treating guests like that is the norm at this bar. But I can clearly say to those who want to spend time here: don't even talk to the security guards, as it seems they have the ultimate authority to treat people however they want, and they throw IDs if they don't like their design.

Amazing service from Haris Definitely coming back for ladies day next year

Lovely riverside pub, sunny beer garden.

Went for celebration drinks after a white collar boxing match! Most people had come up from London! We pre-booked a table and drinks and when we got there, the people at the door were lovely showed us to our table and we had a great person serving us. Thank you Zenn for a great night!

Amazing food with good portion size. Both meat and fish platters we tried were delicious. But sushi was the best part.

Nice place to be. Hed kandi music, i love it

We took some friends who were visiting from Dublin for Sunday Roast. It was lovely. The roast lamb was delicious and the staff were very professional. Elliot really did a great job of looking after us…. Very personable. We think we will be regulars…..especially on a Sunday. X

Went for our friends birthday meal - there were 12 of us who ordered off the set menu. We specifically said on numerous occasions that we had a vegetarian with us. When the food arrived it was basically chucked at us. Absolutely no organisation whatsoever - i think the staff were just in a rush to get the food out. When we had our starter we asked the young lad if the dish given to our friend was vegetarian NUMEROUS times, to which he said it was safe. Molly then took a bite and confirmed that it was in fact fish. We then asked the lad again if it was vegetarian to which he said it was prawn. Someone who has been vegetarian their whole life and never eaten meat had been served fish and told that it was safe to eat. When we complained about this we were only offered a free drink for compensation. They then had the nerve to charge us a service fee! Honestly the food nice enough but not worth the money and hassle in my opinion. I think this establishment is just for show. Get some new staff.

Booked and paid for rooftop table for drinks only. Upon arrival rooftop was closed, was no informed about this before hand or told On arrival we was placed on a table in side, only I had to go speak to a member of staff. Beautiful restaurant

It has great vibes, food and service, but I’ve visited on multiple occasions and every time they carry bins from both the kitchen and behind the bar through the restaurant, right past your table as your eating, which I find so strange - I haven’t experienced this anywhere else, even having worked in bars and restaurants myself it seems like a really strange system.