Area smells like burning garbage. Food may have been good , but that smell.
All fried fatty foods! Most things $ Ala cart. Not a salad or vegetable to be had. Gave it 3 tries. You know what they say in baseball. Never going back again. Incentive program or not!
I placed an order with this restaurant through Uber Eats. I live half a mile from this restaurant and thought it would be a quick delivery. Well, 55 minutes later, the food had arrived. The delivery guy was really lovely, so I left him a good tip. Having my meal in tow, I sat down at my kitchen table to enjoy the food, but as I opened the tray, I could tell the food was cold. Also, they had filled up one of the tray compartments with nothing but BBQ sauce. I do not know if the employees did this to be cruel or as a joke, but it was not appreciated. I will not be ordering from this restaurant again.
Friday Oct 27, 2023 Rabaf is the very best server! She even remembered what I had on my last order! And, that had to be a month ago. She’s very impressive, and always with a beautiful smile. Thanks again Rahaf! Monday, Oct 10, 2022 Kelvin, once again, has proven why he was selected to be a store Manager. He remembers me every time I come to this Zaxby’s and even remembers what I ordered last time. He focuses on providing a good meal wit good service which I really appreciate! Thank you again Kelvin! Sunday, Dec 19, 2021 I’m updating my Review from 3-years ago, only because when I came to this Store today, the food and service was exceptionally good. Also, Kelvin, the Manager, went above and beyond the call of duty to ensure the highest level of customer service. He walks the dining area and actually communicates with customers to ensure that they are having an enjoyable meal experience. He also is not above cleaning tables while workers are working feverishly to deliver orders. Very professional and an exceptional ambassador of the Zaxby’s brand! This man deserves a promotion when in this day and age, it’s difficult to find anyone even focused on providing good, let alone exceptional service as Kelvin did today. Oct 2018 I love Zaxby's 4-piece Chicken Finger plate, with nuclear sauce! Along with the hot, crispy fried chicken, I really enjoy the french fries, cole-slaw and buttery Texas toast! The sweet iced-tea is a must! The staff at this store is very friendly, cordial and professional, serving with a smile. I also like seeing them walk the dining area and cleaning the tables and beverage area. Although I live in Miami Beach, I look forward to my monthly trip to Zaxby's just for the experience. Thank you!
I went to the zaxby's in Gainesville and it was the best chicken Philly. It was full of chicken, cheese, onions, red and green peppers. I ordered a chicken philly tonight at this Okeechobee location in West Palm Beach and it was very pitiful. It had about six pieces of chicken, cheese and onions. This location should stop selling the chicken Philly, yours is a very poor attempt
If this is a franchise please sell it! You don’t have the time to check details, bathrooms, seats, clean less, etc! If is a company owned , your supervisor is not doing a good job! Good is good, location is always good but maintenance is terrible!
Woman taking orders had a bad attitude. No phillys in stock. Coke "freestyle" had practically no options after regular coke. Food was okay...
Had a very unpleasant experience ordering food at this specific Zaxby’s location. Having just signed up for the Zaxby’s Rewards App (that was promoted right outside the door), they told me I would not be able to acquire the promo they were advertising, telling me to come back 1-3 days later to try again. No smiles from the 2 staff (though there was only one table being used and no one else in line), both seemed very stressed and annoyed during ordering, and I had to repeatedly go back to the counter to ask for things such as a lid, a straw, and then more sauce, (none of it was out by the drink machine) all of which I got more stares. I left the building feeling like I was more of a nuisance than simply going in trying to grab a quick bite to eat. I would not recommend this location to anyone, and the experience has really turned me off to Zaxby’s as a whole. Food was alright, but the fries also were not very hot. I don’t enjoy leaving poor reviews, but I simply would not recommend this for anyone looking for a bite to eat.
Place closes earlier than posted time.