Zaxby's Chicken Fingers & Buffalo Wings

Drive thru window is terrible, called me doordash. Retired disabled veteran military.

Feeling of being watched

I went in and ordered the fried shrimp with tenders and funnel cake. The shrimp was fresh and hot and so good, the service was excellent, perfect score I’m extremely proud of this location

My experience at this location was horrible today. I ordered through Drive through and as I pulled up the young lady took my order. I then pulled to the window and paid. After about a 3 to 4 minute wait I received my food. When I got home which is about 5 minutes away. I checked my order which I should have done at the window. But me guessing since I had to wait a little bit my order was accurate but it wasn't. I was missing my fried pickles so I called the store to let them know I hadn't received all my order and one of the young ladies i can clearly hear her yelling that I was lying several times over the phone. I hear the one of the other young ladies say here is the other part of my order. She is very unprofessional. I did go get my fried pickles but I will not be visiting this location ever again.

Scanner for promotion didn't work 3rd visit with promotions not accepted.

Yummy x3

I didn’t want to make this post but today I had no choice. Last night I stopped by Zaxby on Atlanta Highway. I waited 15 to 20 minutes in line. A car ahead of me was already waiting when I pulled up behind them. When I finally got to the window I saw 3 to 4 females working, and 1 male stuck his head out from the cooking area because I was complaining about the wait time. The manager was there and these young girls found it so funny because I was complaining. The manager was standing right there. Mind you the large chicken nuggets cost me $9. They were not hot but the fries were. After I left I called the manager told her I didn’t get my tea and then complained again about the wait time and the food and offered not to write this review but she needed to do better. Today, I went back to pick up the meal she promised. I asked about the tea and I was told there was no refill. I drove off and then realized I didn’t get the tea last night and went back. The manager said you said nothing about tea. We went back and forth. I didn’t want a free tea just give me what I paid for. Finally, a young lady gave me the tea. Yes, I want everything I paid for. $9 is a lot for those large nuggets (fingers). Show some professionalism to your customers.