When I rolled up today there was a line wrapped around the building. I figured I would be in line forever. However, the line moved pretty fast! The employees working the drive thru and window were excellent. They were friendly and quick! Great crew working today.
Pedí una ensalada cobb con pollo al grill, espere mas de 20 minutos para recibirla. Cuando fui a comerla en casa, me dieron pollo crispy y la mayoría de los vegetales estaban marchitos.
Zaxby's is the best chicken spot in the south/Georgia/Atlanta and possibly the world! Absolute satisfaction! I gotta steal the recipe for the tongue torch sauce one of these days for real for real. It's my favorite hot sauce of all I ever tasted, besides good restaurant or homemade pepper and tomato sauces inside Mexico (authentic).
I had a big catering order for a party I was having (Four 40 piece chicken finger platters) and it had already been a hectic day getting ready for the party with the weather changing and with two other restaurants I had catered from for the same party not having my orders ready when I got there. However, when I got to this Zaxby's to pick up my catering order, they had it together! Both Dexter and Nathaniel greeted me with smiles when I walked in and asked what they could get for me. I had called Lauren at the last minute and asked if there was any way they could have my order ready 30 mins earlier. She said they would jump right on it and it was sitting up front waiting on me when I arrived. Lauren was fantastic throughout the whole process of me placing the order days before until I picked it up! Kaylyn was the one who rang me up, and like Dexter and Nathaniel she had a smile on her face and was very professional! They gave me plenty of sauces for my party attendees to have for the chicken fingers. This particular staff was a shining example of what true customer service and professionalism is all about! Thanks! C.J.