Zaxby's Chicken Fingers & Buffalo Wings

I whined about a fried cheese bite order being half full. Well they fixed that. The next time I ordered I was delighted to see a full order. Thanks and great job!

Picked up a salad with fried tenders...chicken was ice cold and the salad oddly tasted like water.

****BEWARE YOUR MONEY IS BETTER SPENT ELSEWHERE***** UNFAIR TREATMENT***** Up until this point I have LOVED this Zaxby’s location. I live 20 minutes out from this Zaxby’s, but I value the atmosphere and the experience this specific location provides. Unfortunately, I will not be returning to this Zaxby’s. I noticed an offer at the bottom of my receipt from my last visit. If I left a review about my experience, I would be offered a BOGO Big Zax Snack. I arrived at the restaurant today, and I showed them my coupon code from the completed survey. The store manager explained that the STORE OWNER has told their employees not to redeem this coupon. If the store owner does not wish for their customers to have this coupon then why have it print on the receipts from their location. Needless to say, I will not be coming back to this location.

Whoever is in charge of hiring employees at this Zaxby’s location needs to get fired. Nothing but impatient and miserable teenagers working at this location. I’ve been coming to this location frankly not by choice but because it’s convenient to where I live and every time I go, something is wrong or missing. In this case, I ordered extra fries in exchange for coleslaw and they failed to do so. It’s not the first occasion that this has occurred but various various times throughout the years that I’ve been coming to this Zaxby’s. I hate leaving a bad review but this was one of many last straws. I hope to see this location improve on staff and professionalism.

The people in this location at great..