Zaxby's Chicken Fingers & Buffalo Wings

I ordered my food got home it was not what I ordered so had to take it back. I explained to the guy what it was I ordered an he said thay never had the zaxbys club I asked to speak to manager he said he was the manager then the girl in drive through said I didn't order what we ordered an that she never told me it was on texas toast like I was lying an buy this time I was very upset. Then another young lady came to help which was the manager she made everything rite for me she was very polite an helpful. I then asked her if he was a Manger an she said no he had only been there a couple of months he was rude an he lied too me posting as a manager an the girl in drive through had been there lesser than that. Thay really need to train there people better an corprit needs to keep a better eye on there stores an whoever that hire . I don't think I'll ever go back there again.

I placed a DoorDash order at 9:16pm for 2 salads and an order of fries. My door dasher literally just NOW got the order, after being asked to pull into a parking spot and being ignored. I have lived here for 18 years and this store is trash time and time again, and honestly needs to be shut down. You are failing your customers every opportunity you get.

Everything is very good

Great zensation Salad. Please keep this salad all year round

Big improvement on service. They are quick and friendly. Food is great.

I am so disappointed about this Zaxby's! I was told by a manager that I shouldn't eat her with my gluten intolerance cause they fried everything in shared vates. I go by here often and would eat her at least once a week if i felt safe about my intolerance. Today, I went by and saw that they had blocked off the drive thru with the employee cars.

So tonight family was turned away from dining in. Dining room is closed. Drive in wide open. No explanation