Zaxby's Chicken Fingers & Buffalo Wings

I ordered a grilled chicken sandwich twice this week from two different locations. The first one at Town park, was acceptable and I would go back. The second at this location was tasteless, rubbery and the size of the tomatoe placed on the sandwich was the size of dollar coin. Maybe 1 inch by 1 inch. It literally did not cover a quarter of the bun. At least place two small or one large slice of tomatoe. To tip it off the coke zero was flat. This was a To Go order so it wasn't worth the trip back. This location is also a little difficult to get in and out to visit. The lady at the window was very pleasant and she was the only good thing from this visit.

It's Zaxbys. Same as any other.

Food was delicious. Lady checked on us while we were eating to see if we were okay or needed anything. What I loved the most was them playing Christian music.

This location is in the same office complex as my office and we eat here at least 2 - 3 x a month. When I first moved my office to this area a couple years ago, this location was struggling. Bad attitudes from the employees and just not a great restaurant, at all. Now that has completely changed and the ladies running this location have really done a great job. They are friendly and they CARE and the food order is always accurate and fresh. Well done on the turnaround!

This Zaxby's is 3 min from my house, however, their customer service is lacking, so I drive 15-20 min just to patronize another location that handles their customers with care. I asked for a Zax sauce in lieu of a cookie in a kid's meal and they flat out said "No." Shame.

Just returned home with my drive thru order, and discovered I was missing some tenders and sauces. I called the store, and the manager La La was very friendly and offered to make it right. I really appreciate the great customer service. Just double check your food before pulling off.

I am very disappointed, I did order a salad on Friday 01/05/2024. About 1 P.M. when I was about to eat my salad, the lettuce looked soggy and almost rotten. Like that salad has been sore in the fridge for at least a week. I am very mad.