Found a cockroach inside of my drink.
Every time I come in there is something wrong this time they said there closed to cleaning and it’s 10:16
Wait took forever, but it is understandable as they were understaffed and busy, but the fries were old and soggy and cold. The shrimp was cold and two star experience.
Food was disgusting, and I witnessed two employees smoking Meth/Crack
It's a great place to have lunch not too expensive the employees are very nice. The food is very delicious. I suggest the salads Vegetarian options: Just remove the chicken from the salads and your good.
Don't know who the guy that's working tonight in the window, but he's definitely the reason fastfood places close down, just rude and can't read tickets....and definitely has no CUSTOMER SERVICE SKILLS......not ever coming back here again, I'll go across the street from now on.
TERRIBLE deliberate disregard for customer service. worst experience ever experienced at any zaxby’s. employee Mimi needs proper training.
My wife and I have tried to give this place chance after chance. I am totally dumbfounded with their employees. It goes beyond rude, They have zero work ethic, no sense of urgency, and could care less about the customers they depend on. It took over 35 minutes to get our cold and incorrect food order. The only consistency is them wasting time, playing around, on their cell phones, and being disrespectful to customers. We are finished with Zaxbys until some drastic changes take place. This location needs some serious leadership and management. They could learn quite a bit from the hiring and training at Chic Fil A. If it were me, I would close the store before I gave mediocre service to another customer. I would clean house of those who choose not to follow the rules and can't take care of customers. The last health inspection shows how much employees and management cares about their job or workplace.
Stood at the register with no line for 10 minutes, none of the staff helped me despite asking if I wanted to place an order, when I said yes they walked away. Just go to the Chick-fil-A across the street