Zaxby's Chicken Fingers & Buffalo Wings

The Zaxby’s team on 2/2/24 late afternoon was exceptional in customer service! Very satisfied customer! Respectful, detailed, and fast. Food was just as good. Don’t mind spending my money with service like that.

The grilled chicken sandwich is very tasty.

The food was hot and fast. The server was very nice.

I just wanted to acknowledge the Zaxby's store in franklin Tn store number 69702, on Murfreesboro RD, Ms. Charlene Colvin was kind and very pleasant to work with. she assisted me in all my needs when it came to a big order we did for our technician's at Darrell Waltrip Honda. from the moment i spoke to her she took great care of me and made sure we received our food on time and it was very hot. I love her energy and the way she handled the entire situation. the whole staff as well, I spoke to Randall and he was also pleasant as well. customer experience is so hard to encounter in today's time, i work in customer service and i know how important it is to make sure all of my clients are well taken care off. Ms. Charlene thank you once again, your whole staff is amazing.

Yall need to fix who is putting in your food orders. First i ordered a 5 finger plate, and a 4 finger plate. They say "so 2x 4 finger plate?" Nooooooo, I reiterated my order and they say "ok." I go to pick up my food at the window and they hand me a completely diffrent order. So I went back around in the line and again they messed up the order. They didnt give us the correct number of tenders, the fries were soggy and unseasoned. My friend ordered the 'wings and things' and they didnt even give him his wings, it was another completely different order again. IM TAKING MY MONEY TO RAISING CANES!!!

Randall Rules.

Zaxby's consistently a good place for lunch. This visit however stood out because of Benjamin. His fantastic attitude and upbeat personality just made my day extra good. Thank you!