Zaxby's Chicken Fingers & Buffalo Wings

Only had one cashier. She was super nice and trying her best, but just over worked. Had 6-10 people in the kitchen, but no one to help the lady at cash register. People lined up waiting to get food, DoorDash orders and etc.. Felt sorry for the cashier.

Ordered online and immediately left to pickup, which was 5 minutes. Picked up almost $40 worth of food and asked if all the sauces and dressing were there. They said yes, we checked and found some. Got home realized no additional dressing that were purchased were in the bag. Paid for the go big and got wrong drink, unsweetened tea. Paid for extra fries, not there. Asian Zensation salad was lettuce, wonton strips and cut up chicken strips, nothing else. Called twice to complain and was hung up on, first by employee, second by new manager. Oh and food was cold.

Went in there a couple weeks ago with my family and the Short heavyset female manager with red hair told the cashier kid to shut the F up and go away. It was right in front of my kids. Thought it was very unprofessional and downright rude speaking to a high school kid that way. Will never go there again

They just got a nice remodel

Friendly staff, food was hot and fresh. Restaurant was really clean. Nice atmosphere.

I love you guys, but I asked could I buy 1 of the Coke cups and I was told No!! They are definitely doing their job, because staff and management told I could get one unless I purchased a meal. I purchased a salad and I guess that’s not considered a Meal! I’m a collector and anything Coke I want. Just didn’t make sense to me. I won’t be back, but I think this location does a great job! Thank You

Worst zaxby's ever. We had to wait for the food even though we ordered ahead. They really weren't that busy, so I'm not sure what was going on. And of course, they left out the sauce in both meals that were supposed to have it. Fries were practically inedible, they weren't cooked long enough. It's not the first time the food has been awful or that we've had a ridiculous wait.