I only wish they had more traditional wing specials!
Since there's no more adults working, the service is trash. The teens working always have a line or tell you to park bc they're to busy playing inside or just lazy af (who kows). I know now to check my bag before leaving especially since item was missing from a combo. Oh, and they threw in a busted ranch that got over other sauces too. Needs new management. These kids don't give a damn.
My daughter ordered online and asked for no toast ( it was an option online) and large fries. I went home to hand the food to my daughter and she told me it was wrong. They put small portion of fries and 2 toast. So I drove back to get it “re-made” and requested that I keep the messed up order for myself for their errors. The manager did not come speak to me and insisted employee to get the food back…. I understand mistakes happen in fast food restaurants but he could have provided bettter customer service to let me keep the food for my troubles in having to drive back for their errors. They throwing the food out anyways…. They fixed the order but I don’t think this is a large of fries. SMH..
The food was horrible. I use to love Zaxby's but lately it has been the worse. They just opened and my food was cold. The fries looked and tasted like they was not even close to being done. The chicken tenders was cold and rubbery. How can it be that way just after they opened.
I thought I could get my brother a late night snack but unfortunately I place the order time incorrectly. The employee was nice enough to make it for me but the food turned out horrible. I was very happy at first because the employee was nice enough to make the order even though I placed it at the wrong time. BUT giving me an incomplete food is very disappointing. The funnel cake didn't look right, it didn't have white powder and it didn't came with caramel sauce! I rather get my ordered cancelled that night instead of getting this food that wasn't appetizing or good!
The experience was awesome as usual but was made even better by an employee named Rodney. He was the friendliness and most helpful person I've met in a while. He deserves a raise. The only thing wrong with this restaurant is the fact that they got rid of the Birthday cake shake