Zaxby's Chicken Fingers & Buffalo Wings

the wait in drive thru is TERRIBLE, employees on their phones instead of working making it harder for us whom has limited break times to eat . My whole break is literally gone be sitting in drive thru .

This place, in my experience, has been a hit or a miss depending on the day and crew working there. Some days, the food is as good as fast food gets, but others it seems as though the kitchen didn't try at all. Also, there's no point in asking for extra fries because you never really know when the extra dollar (or so) will be worth the ask. Lastly, it's absurd to ask if I'm dining in or ordering to go when the food is ultimately going to be served in a to-go container. I have worked in food before, and I understand that sometimes things run out. However, it is an important courtesy to disclose that.

This made me have extreme stomach issues and apparently I’m not the only one who was blowing up the bathroom after this visit to zaxbys on Shallowford road

I'd like to say what an amazing staff. I've been running all day for the company Delivered. There was a problem in the apps which has made everything late. They were apologetic and even asked if needed anything while I waited. I was such a a blessing meeting them today. I hadn't eaten all day due to the time constraints with app issues. Might I add I'm expecting and the food was so fresh and I just can't rave about them enough. 3 staff members buckling down and making things happen.

Food. Love their zalads.

Grat food and fantastic service. Love Zacksbys ❤️

I'm a big fan of Zaxby's and have been to locations all over and around Tennessee, and this is my favorite location in Chattanooga so far. The food is almost always on point and you can tell the chicken is fresh out of the frier most of the time. While I've never had an issue with the food, I have had a lot of issues when it comes to the service at this location, with my biggest concern being the speed of service being subpar at best. I try to avoid coming to this location at lunchtime since the time in which food is served is so unpredictable. It's especially frustrating if there's some mix-up with your order, since there doesn't appear to be enough staff to prioritize an order and still get other tickets out without issue. I understand staff has been short everywhere too, which isn't necessarily this location's fault, but it definitely shows.