Zaxby's Chicken Fingers & Buffalo Wings

Love

Unfortunately here in Charlotte, a lot of the big restaurants are not dishing out quality food anymore. Sad to say the least. Wings have gotten smaller and prices have increased. They also don’t do fried mushrooms anymore. It’s not worth it anymore to eat out in Charlotte anymore. They don’t care about customers. They just want your hard earned money. Zaxbys use to be a great spot to eat instead now the standards have fallen to the waistline. It’s like they just give us something to keep quiet. Customer service was good just not the food. Chicken had no flavor just the sauce. You can taste the blandness under the sauce. Definitely not fit for my money. Fries were cold and small amount for the price. This was almost 15 dollars and for what. I’ll have to tell friends and family to stop supporting if they not willing to do right. Bojangles may be a better choice or even wing stop. Wings tastes rubbery. It’s March 29th 2024. Ended up back at this location hoping for redemption. They got my order wrong to start. Then when I thought I was good, wings are bland with just sauce flavor and chicken is very dry. It’s only young kids in here attempting to cook. Zaxbys should taste like zaxbys, no matter which one you go to. It’s a standard that they have patented and copy written. We as customers demand quality. But unfortunately there are lazy employees here who don’t care. Customer service includes great food. Instead we get robbed for our hard earned money. I guess the next thing to do is contact corporate because I didn’t even get a response back from the store location in question. They get high on their breaks and then everything’s downhill after that. I’m looking at one high employee right now.

The worst location I have ever visited.. the drive thru is ridiculous slow and very un-organized!!! I sat in the drive thru for 45 minutes.

Food was not cooked all the way the staff is very rude. Overall this zaxbys sucks don't waste your time go somewhere else.

Stopped in to get a quick bite. The drive thru wasn't working, but there was no sign. Someone came thru the speaker to advise you. Waited almost 10 to 15 min to get my food. Chicken was hot, but the fries were not. I was extremely disappointed. I don't have a zaxby near when I live, so to say my feelings were hurt is an understatement.