Zaxby's Chicken Fingers & Buffalo Wings

The store was run down, dirty and dusty, very little parking, single use only bathroom which was dirty and had no paper towels, food was overcooked, french fries which I usually love from Zaxby's had almost no seasoning on half the fries, they were cold, and when I asked for them to be recooked and seasoned they refused and gave me back the same cold fries and a container of seasoning to season my own food which I paid them to cook and season. They explained to me that they don't season all the fries. When I told them every other Zaxby's I go to seasons the fries well they told me that was incorrect and that they're not supposed to do that. The soda was watered down and the machine spit and sputtered air and refused to give ice I had to use a second machine that they had on the counter. The soda machine or ice maker which was attached to it was so loud it felt like I was eating my dinner on an aircraft carrier. Literally the worst Zaxby's experience I have ever had and I will never return to this location and I'll make sure to let everyone in my loop know what a lousy location this is and how poorly it's managed and how poor the customer service and food quality is. This location is a discredit to the franchise which usually has a great quality fast food in my opinion and I love their french fries normally. The chicken tenders are usually spot on also but here they're crunchy, tough, and burnt. This is not at all what I would expect from a Zaxby's along with a $56 bill for the worst food I've eaten in a long time. Take my advice and go to a different location this one is not worth your money or your time... Parking: Limited parking in the center or side of the drive-thru, making it difficult to get in and out

The best place to eat ever

Store was very dirty most of the tables were dirty the floors were really slippery the chicken was very greasy the fries were old the worst zaxby's we have ever eaten at and zaxby's is are favorite we were very disappointed to see a zaxby's this awful.

I love their food & sauce. But not there prices or their customer service. 50/50. Parking: It's usually got a lot of business so spots are difficult.

I just went through Drive Thru at this location and had amazing experience with Hunter! Very awesome guy that noticed me coming there on the regular and wanted me to know that he noticed! I really appreciate that and it matters so much to be noticed. Very friendly place with awesome customer service and the food is always hot and fresh I have lived in Bowling Green for seven year’s and have always went to that Zaxaby’s because of the high quality customer service and the food never disappoints!! Thank you for being kind!