The prices keep increasing but the quality keeps dropping. Smaller portions, unseasoned fries, everything was undercooked and soggy, and my drink was completely full of ice.
We got the chicken tacos and fries. The wraps were hard to bite and chewy could not chew them up. The fries needed to be cooked more. We did not like it.
Better service than other Zaxby's. Same food.
We typically do online orders to pick up. Everything is ready on time and is hot and fresh. The staff is helpful and the inside is always clean.