Just a regular store that had 8 options for froyo, 10 for regular yogurt and some boba options. It was okay, nothing spectacular.
The atmosphere and service at the establishment are commendable. However, there is an issue that the company needs to address. When I ordered two scoops of ice cream, they were placed in a small cup. Upon requesting a larger cup, I was informed by the employee that they were unable to accommodate my request due to their boss's instructions. While I understand the desire to minimize costs, this resulted in a lack of space for my toppings. As shown in the attached picture, the employee provided me with a cup lid to hold my ice cream, causing my toppings to spill onto it. In contrast, my daughter's two scoops were served in a larger cup, which seemed inconsistent. Furthermore, the total cost amounted to $19, which is excessive considering that I could have obtained four scoops in a larger cup for a lower price at Baskin Robins. This situation is unacceptable, and we will be taking our business elsewhere to find a place that prioritizes customer satisfaction.