Yi Fang Taiwan Fruit Tea

We have been to Yi Fang LIC several times. Whenever we go we always ask about ingredients because of food allergies. We usually order the Lemon Mountain Tea for my kid. Today we asked about the Mango Pomelo Sago but the woman at the counter said there is coconut milk in it. We can't do coconut. So I asked about another drink. She recommended the Mango Sago and said it only contains mango juice, mango puree, ice and tapioca pearls, none of which my child is allergic to. I then repeated the ingredients to the employee and confirmed that it was just ice and no dairy. She even turned to her co-worker and conferred with him in Taiwanese. (I cannot understand Taiwanese but I presume that was what she was speaking about.) Unfortunately, shortly after leaving the store and drinking half of their Mango Sago, my child had a severe allergic reaction!! This was extemely traumatic and scary! After my child was treated and feeling better, I went to call this store but the phone only rang and rang. No one answered and there is no voicemail box. There is no way to contact this store. I ended up calling Yi Fang on 6th Ave in the city to ask about the ingredients and a woman at that location confirmed that they often add whole milk to the Mango Sago! It is not pre-mixed into the mango juice but a little bit of milk is added separately. I was shocked! We were specifically told that the Mango Sago was dairy-free. I also mentioned that we have many food allergies! It's unfortunate there isn't another bubble tea shop nearby. But after the carelessness of the employees at this store and also seeing other reviews here about the lack of attention to detail, we are sadly never returning to Yi Fang LIC. (I should also mention that the Kyoto Uji Matcha Latte I purchased for myself had chucks of matcha powder in it that were not blended at all. Very disappointing for a $9+ beverage.)

Really good customer service with a welcoming staff as well as a delicious pearl milk tea!

The ambiance and staff were super sweet here!! The pearl milk tea was perfect

Lovely atmosphere, boba is amazing. The service was quick, lovely. Def worth coming

态度极差！里面的工作人员根本不想做事情的感觉！要鸡蛋仔 一小时以上 要芒果，桃子饮品系列 也直接说要等很久很久，根本不忙都没单，要黑糖珍珠鲜奶去冰 之前都可以为什么现在不行 加钱也可以啊，就是称重黑糖跟珍珠 剩下的牛奶倒满就好了，加钱我也可以付啊，直接说什么怎么样都不可以不可以不可以，什么态度啊！别的一芳店都可以 就你这个前台什么都不行是吧。就是不想做 就别找那么多借口。再也不来lic的一芳了！差评！！！！

Very calm and welcoming, best place I've gone to, many option, have to come again.

Staff are rude.

I finally decided to give this place a review, because of several incidents with this place: 3/5 for beverages. They are usually good, would be 5/5 if they actually.follow through the orders as opposed to just making them without thinking for even a bit, but they don't usually follow through with the orders properly. 1/5 for customer service for 3 reasons. Unfriendly in the first place and impatient. If the cashier is not having a great day, they shouldn't take it out on us. For instance, my beverage had whole milk when I specifically requested oat milk as I'm lactose intolerant. This has happened more than three times. Why bother paying extra if they aren't going to follow through? If you have any dietary restriction or allergies, I would think twice before ordering from this store. On top of that, they are not deaf/hard-of-hearing friendly as they keep turning their face away and constantly talk low, even though I've asked them a few times to speak up a bit and look at my face directly (so I can read their lips). To make matters worse, when I requested them to make my Green Tea Matcha Latte a bit sweeter, the guy had the gall to assume that I did not know what a matcha latte is supposed to taste like as he said "That is how matcha taste..." right after I asked "Hey, do you mind making my drink a bit sweeter by adding some sugar or simple syrup, whatever you have to sweeten this up, please?". What a p***k... I just want to get my proper drink (especially if I'm paying $7+ for ONE drink) and go, nothing more. I've had enough with this store. 4/5 for atmosphere. Aside from its terrible customer service, the place is nicely designed. Furnitures are mostly clean and comfortable. If you want to stay somewhere warm and comfortable while you wait for the bus, this place would be good to stay in for the moment.

I came here on a quest to find a flavor similar to our beloved coconut ice cream , and to my delight, I stumbled upon this one-of-a-kind Mango Pomelo Sago Frozen Tea ❄️ that was absolutely fantastic and exceeded my expectations!

It’s honestly a treat when we get Yifang in the evening with our dogs. The bubble tea here fills so much of my happiness! It is also delightful to walk into a shop knowing that the owner, Eddie, is so friendly and approachable. There is an array of great bubble tea options here, and anyone who wants some good bubble tea should definitely come here. You won’t leave disappointed!