Anyone who gave less than 4 stars is crazy. One review is complaining about having fresh taro instead of the fake powder !? That’s crazy. This place has high quality bubble teas. I never had a nasty or poor quality drink from this place and I’ve tried many different types of their drinks. The store itself is so cute, and it smelled like fresh waffles when I came in most recently! The employees have the average “meh” attitude but I don’t mind that. It’s NY after all, it’s just the average attitude anywhere. I will come here again and again! I love the black tea latte with taro pearls
Very nice store. Seating spots available on both sides of ordering window. Menu has a variety of drinks. I got the mango pomelo seasonal special drink. Such amazing taste. Gulped the whole large thing in minutes. Delicious taste of mango mixed with grapefruit pomelo. I was able to adjust sugar to 50% but ice level was fixed. Service is pretty fast. Despite being very busy, they made our drinks within few minutes. Vegetarian options: All drinks are meat free but some are made with milk. Kid-friendliness: Lots of cool drinks for kids
Ordered online and 20-25 minutes later went in store to pick it up. I left without checking my drinks and when I looked, there was no tapioca. The tapioca cost extra, so I went back and asked for the tapioca. They didn't say anything, just took the drink. I waited there awkwardly for 5 minutes
Cashier had a very bad attitude
i usually get the 粉圆鲜奶 and it’s so
Very disappointed and did not enjoy my experience. Ordered the taro latte, I know there's a difference between taro powder and real taro. However, the photo appeared purple like taro powder, and the cashier gave no warning it would be fresh taro. When I received my order, it was white and labeled fresh taro latte, while the menu only had it as taro latte. They refused to exchange my drink as it wasn't "in their policy."
30% sugar drink feel like 100% sugar….way too sweet
Person making my drink took forever to make my drink, and when I asked for the reason they said pearls weren't ready, but I was watching them serve pearls to other customers after me. Very disappointed. The server taking orders also gave me an attitude after i asked for my drink after half an hour.
Waiting half and hour before they prepared my drink giving me excuses as to why it wasn't ready. They said they ran out of pearls while they still had. Don't waste your time getting a drink here.