Xscape NYC

Me and my girlfriend came for happy hour on a Wednesday night for game night which ends at 10 pm we arrived at 8 30 and were told they were short staffed and would have to wait 20 minutes at our table so she could assist other tables. The place was not even crowded. By the time we were seen it was after nine i ordered shrimp and we got drinks by the time it was brought out happy hour was ending inbetween we tried to get her attention so we could atleast get our drinks intime for another. When she came she stated her system would not allow her too so within that hour and half time we received one drink which is ridiculous because we had time for to but was ignored. When my food was brought out i let them know that i would not need the tarter sauce and would like ketchup instead i was told me i would be charged .50 cent. When she brought it out it was in a very small container and it was literally a squirt of cold ketchup. Overall the atmosphere is always good but they really need to work on their service. This location gets very busy one person can not please and attend to everyone in a timely manner.

Pretty dope spot to catch some nice drinks and vibe out to some music. They have an amazing happy hour daily from 6-10 so I definitely recommend shooting to go between those times. The servers were both friendly and attentive. The drinks were very strong and tasty if you like sweet. The food was okay, regular bar food to me.

Great ambience to have fun! Good crowd. Great staff with good drinks and food options. The chicken wings and dumplings are great. Excellent customer service with awesome music.