Wingstop

2.7
(108 Reviews)
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Ratings of Wingstop

google
Google
2.7
(108 Reviews)

Happy Hours & Specials

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Photos

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Location & Hours

Casual counter-serve chain serving a variety of chicken wings & sides.

86 Delancey St
New York, NY 10002
Monday
10:30 AM - 12:00 AM
Tuesday
10:30 AM - 12:00 AM
Wednesday
10:30 AM - 12:00 AM
Thursday
10:30 AM - 12:00 AM
Friday
10:30 AM - 12:00 AM
Saturday
10:30 AM - 12:00 AM
Sunday
10:30 AM - 12:00 AM

Recent Reviews

google
Feb 2024
I had my order taken at 7:30 and waited 35 minutes for my singular chicken sandwich. After i finally got my sandwich, i took a bite and found that my chicken was absolutely raw. The worker at the counter informed me that my order would be remade immediately, however, i waited an additional 30 minutes to get my order remade. It was only until I made my way to the counter that they realized they didnt serve me, and proceeded to make my order then. It took them 1 hour to serve a single sandwich that was edible. Tremendously disappointed and found that the other reviews were true.
google
Feb 2024
I never bother with reviews but it was really about that time. I don’t know what it is about this location but they are always forgetting something when you order through Uber eats. I wish all the food I paid for would actually make it to its destination.
google
Jan 2024
Good food but this is the last time I am going to this location. If you want fast fried chicken and French fries , go to the Popeyes across the street or for fast food, McDonald is down the block. My story: 1)Ordered picked up at 6:30PM = estimated pick up time 13-18 minutes 2) Get to place at 7Pm to give extra time knowing this place works slow. 3) Showed the person working there my order and name. Took 1 sec to glance at it and said it was not ready 4)7:15PM, noticed people who ordered after me were getting their orders already. Proceed to ask the lady at the register what is going on. 5) BOOM! The lady turns around and pick up an order that has been sitting there since I arrived. Turns out my order was ready 7PM when I arrived but this lady who was working the register never bother to check the receipt or the order detail on my phone screen. (I even had to ask twice, mentioning I ordered 6:30 for her to check) 6) If I didn't speak up and ask about my order after waiting 15 min, I will probably will wait another half another hour before the person notice. 7) 45 minutes for some boneless chicken and tenders? Nope, not acceptable at all 8) Now I have to accept my cold fries and chicken. I order from this place at least 4 times a month (each order $20 - $40). I am not coming to this place again. Suggestion: Get a ordering machine so the the people working the register can focus on cooking and giving people their food.
google
Dec 2023
The food is fine, the issue is the people hired there. I ordered some wings and asked for my order. They said they were working on it. I sat there and waited for my order, noticed they were sitting around on their phones instead. I was confused, after 20 minutes, I looked around and spotted my order shoved in the middle of all the bags. I told them it was my order and if I could get it, then they started arguing with me. I was honestly really confused and one of them got an attitude and said “but you said” and I’m just sitting here confused af still, because I’m not sure what she heard. I think it was odd that they were sitting around on their phones. I also showed them my order for pick up, but they ignored it and told me to wait, so I don’t get it really. It’s one thing to misunderstand, or mishear, but to get an attitude with me, ignore me for 20 minutes when I’m just trying to get my food is bizarre. People like that don’t deserve to be working at customer service jobs. In the end, honestly, it seemed some kind of racism issue, because I’ve dealt with the same attitude when I experienced discrimination. I really can’t understand why I was treated so oddly otherwise.
google
Nov 2023
All Employer are very rude, disrespectful customers service very bad unprofessional not helpful service
google
Nov 2023
Employee are very rude and disrespectful Service very bad unprofessional
google
Oct 2023
My first time coming here from work & the customer service is like a New York attitude & I like that tbh & the food is good too definitely coming here again
google
Oct 2023
Ordered online, it was ready when we got there. Wings were hot and fresh!
google
Oct 2023
Employee eating in the kitchen and then touching my food
google
Sep 2023
food was just disgusting sorry go to Popeyes thank me later


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