The wings were ok. Fries was yuck. I was dining in, and they prepared my order to go.
Young boy with the dreads seems like a teenager is rude. Told me i had to pour the drink as a door dash driver. That’ is not our job. The food and DRINK needs to be SEALED during pick up. Management discuss this with your workers for which it’s against our policy to make any food idea including drinks. Another worker had made the drink and sealed it. He was Spanish. Very nice and apologized. But please advise your team and even the young kid with the dreads that you do not hand a door dash driver an empty cup to pour drinks. It’s the staff job and everything INCLUDING the drink needs to be prep sealed and ready for pick up.
We've been going to this location for years. They've completely fallen off. You used to get freshly fried wings and fries. Now you get room temperature food and old fries. I specifically asked for "extra crispy" on the wings AND fries. Fries tasted like they were fried an hour earlier and the chicken definitely wasn't even hot. We'll drive further out to get what we ask for. Do better!
Food is the standard but the customer service is the Best! Michael is consistently providing quality customer skills and focus. Thank you for your patience when customers order and friendly conversations.
My food is often fresh and they’re always nice. The restaurant is clean. I’ve had a few misses before but my last 4 or so visits have been consistently good. I see they’re actively doing better than some past reviews so I wanted my review to reflect the progress. Keep up the good work(fast, yet fresh food and good service)!