Willy's Mexicana Grill

I went to get a quesadilla. I ordered a quesadilla and the guy made me a burrito. When I told him I ordered a quesadilla in front of the manager he tried to undone the burrito. The manager didn't care so I just took burrito so I can leave and he tried to charge me for a quesadilla. Yep that was it for me time to go to Moe's

I love coming to this Willy's Tracy is absolutely amazing and give great customer service.. I recommend her everytime

It was undeniably delicious

Great employees but they was wrong this is NOT better than chipotle the chips good tho but the food doesn’t taste better at all I could tell first bite

I had a really horrible experience placing my order at this location. I asked for three bowls and simply made a mistake on one and the young man had a tantrum. He told me to make up mind. I told him he was rude and he took off to the back of the store. I automatically assumed that my life might be in danger and told the manager who replied that It was not that serious. I was taken aback because I’ve never experienced this before. The Manager did not come to my defense or address the situation. I told her that I did not want those bowls and start a new order. She told me to wait for her to prepare more adobe chicken. While waiting, I asked for the General Manager’s name (Eddie) and requested his direct phone number. She removed a receipt out the garbage, placed it on the POS system and it slid on the floor. I asked her to give me the number again she told me to if I wanted it to pick it up off the floor. I was reluctant to do that and she asked me if I was too good to pick it up, and I said yes. I walked back over to place my order and she denied me service. I’ve been to Five Star Restaurants and if an order was incorrect, it was corrected without any issues. I drove to the Cumberland location and was provided with outstanding customer service and invited to come back. I’m not sure how Eddie’s staff is vetted but he could do a better job hiring better staff.

Eddie and his team have it together. I go 3x a week and we always chat about life Nd work.. The place is clean and very welcoming. Keep it up.

Great staff, Great Service, Great food