Wild Rose Eatery and Bar

Aggressive, unfriendly and unprofessional

Terrible customer service

If the waitress gave us a chance we would have ordered from her but she didn’t listen. She was unprofessional and I am extremely displeased with the service. We will not be returning

I NEVER give a bad review but the service was the worst I’ve experienced in a really long time. Our waitress let us know as soon as we sat down that they were short staffed and a large party was placing an order ahead of us, no problem. We asked for sugar with our coffee and it took her a while so we were able to ask a busser for some. He bought 3 packets. We needed two more. When I asked my waitress for sugar, she said “Oh, I thought you had some.” She proceeded to pick the used packets off the table and mentioned that we had three. I let her know we needed more. The larger party left and another group of 4 sat across from us. It had already been 20min since taking our order. For context, there were only 2 of us dining. My French toast was brought out (I ordered French toast, bacon, coffee and the shooters). I was waiting for my friends food to come out which it didn’t so I split my French toast with her. We finish the shooters and look for our waitress to order another drink. She doesn’t stop back by. The table who sat down AFTER us received their ENTIRE meal. As the waitstaff walks away, I ask him can he tell me how long our steak and eggs (my friends meal) would be AND my bacon. He says about 10mins. Our waitress comes over and says let me check on it. Miraculously, it was coming out as she went to go check. The entire plate of food was lukewarm. She brought my bacon at the same time. At this point I am really upset BUT, trying to keep in mind she had a large party earlier (the place was not crowded at all), I thought I’ll leave it alone. So, during our wait I decide to walk up to the bar and order drinks. I kid you not, I walk up, the bartender looks me dead in my face, looks at the money in my hand and walks away. He goes to load some dishes so I’m thinking ok, he’ll help me once he’s done. He walks PAST me, and helps 3 young ladies with food and drink orders. After he takes their order, I ask him can he help me. He lets me know he just started work so give him a second. He goes down to the end of the bar and asks another bartender to help me. She comes over takes my order, lets me know she was waiting to get change etc. The drinks were great. Our drinks were $37 so I leave her a $20 tip. I truly appreciated the service. I’m feeling better, I sit back down and we are just hanging out. Our waitress asked us were we ready to check out and we were. She brings our bill and it’s $160ish. O glance at it and notice there were 4-5 items that were not ours. I let her know that she handed us the wrong bill. She looks and says oh the breakfast burrito isn’t yours. I’m no ma’am, the 2 or everything else is not ours either. She looks again and lets us know she will bring the correct one. She comes back and there are still 2 additional items that are not ours. Instead of giving us a new bill, she pulls out her calculator, asks us what we had and then told us the total. I double check the amount and paid once I came up with the same total which was $93. We split the bill AND I still left her a tip because I do know that people depend on that money. The moral of my review is the service is absolutely horrendous but the food is good. The service was so bad that I have a hard time chopping it up to maybe it was a bad day for her, which I usually never give up on a place. The service seemed very dismissive and borderline line racist, which is a harsh statement for me to make. Shout out to Alex(is) at the bar. Not because her drinks were good but because she had great customer service!

Solid 4 all around. Upbeat bar type atmosphere. Low lit with accent and neon lighting throughout. Cozy booths, short low seating tables and high bar top tables. Good appetizers to compliment your cocktail, beer, wine or spirits. Entrées are tasty as well. Lots of music. Dress up for the occasion!

It was very busy so it was hard to get good service but bartenders were knowledgeable and friendly. Great ambiance for drinking with friends. Food was excellent.

The other night I bought two entrees to go - the burger and butter chicken. I sat at the bar to with the intention on getting a few drinks; however, neither of the employees behind the bar paid any attention to the fact a customer just sat down at and wants something. Neither greeted me in + 5 minutes, avoiding eye contact and acting too busy to greet a patron that just sat down. They werent even making drinks, theynwere cleaning/organizing.. They lost another $50 cause I just walked out, they also lost my respect and interest as a customer. The food is usually quite tasty but can sometimes be a hit miss (sushi tower..)