White Rhino Coffee

Service is clearly not their forté! Great location and a nice shop with ample seating even at super busy times. But a bunch of different interactions with a bunch of different employees on my first visit left a bad taste in my mouth. When ordering, my S/O and I were both informed very directly they were out of the drinks we wanted. What we ended up ordering was still good, though. Food and drink pickup was disjointed too, just seems there isn't much intentionality with the whole process. Then when we were leaving an employee just out of the blue said they were about to call to have our cars towed. We parked behind the shop, in the uncovered spots. There were no signs in those spots that would indicate it was a tow zone and paint on the pavement was worn so much that you could make out “towing enforced” just barely on one of the spots. Apparently those spots were really “important” just not important enough for proper signage. If I couldn’t read the paint in my sedan, just imagine how difficult it'd be for someone pulling up in a lifted 2500 HD crew cab! For transparency, when I pull up to Dutch Bros. and they start a full on therapy session in the drive through I'm uncomfy. There's a happy medium somewhere in the world of coffee shop customer service. Unfortunately White Rhino is not it :(

Just finished my super delicious scramble & Ethiopian pour over. Highly recommended you check this place out.

Came here for the first time this morning while waiting for our table at State & Allen. I ordered an iced snickerdoodle latte and a lemon rose loaf, heated up. This order was placed at 12:51. I got my latte within 5 minutes, but my loaf hadn’t come yet. Five minutes later, at 1:01, I asked for an update - as there was clearly lemon loaf available and it just hadn’t been taken back to be heated up. They apologized and said they would get that right to me. Ten minutes later, the staff continues staring at me waiting, but does not address my loaf missing. At this point, I go to the register and ask for a refund because clearly there was no attempt to bother making a loaf. This was a poor first time experience and the staff seemed like they could care less to improve it.

Good coffee for takeout. Seems like nice atmosphere.

I found this to be one of the more frustrating coffee experiences I’ve had. From a location and atmosphere perspective it is great. Lots of life and locals on Saturday mornings sitting and enjoying coffee. It seemed like a great spot to try. From a cafe/coffee perspective, I will not be back. I was surprised for a coffee shop at their inability to make and process coffee orders. It was by no means swamped when I ordered yet it took nearly 15 minutes to get my cappuccino. They have just one smaller espresso machine (perhaps with a single espresso head) and the barista couldn’t seem to pull more than one shot at time, backing up throughput. To add frustration to my already long wait the coffee I received appeared to be short poured - but the barista said that their cappuccinos are only 6oz but they serve them in 8oz cups. If they drink had a modicum of foam that would have been understandable. However I received a wet 6oz latte, nowhere near what a cappuccino should be due to the fact they use automatic steam wands rather than texturizing the milk properly. The taste of the coffee was average. Needless to say I was disappointed and will be looking for other coffee options in the future.

Kayla and Gage planned a pour over class as a work event for us this morning and it was awesome! They took their time to educate us on all things coffee and the drinks and food were delicious. It was such a great experience working with them, I’d recommend it for anyone uptown looking for something new to try!

I frequent this coffee shop a lot . It is one of the best in the city. What I like the most is the at home feel and the design of the space that set it apart from regular corporate coffee shop chains. The coffee I rate as a 3/5 it’s not the best I think they need more speciality brews but the food is top tier. One negative is the indoor temperature which at times can be lower than the outside temperature in the winter. I start freezing even with a light jacket after an hour which is not great for business. I don’t understand why they keep it at freezing temperatures everyone wears a thick jacket just to have coffee. That’s really insane.