Whataburger

Management team and employees need training. No organization getting orders out. I finished my coffee before I received my online order, which said 4 to 6 minutes. Try 15 minutes, and fries were cold!

Food was terrible. Ordered a 3 piece and there was only 1 strip and no gravy. Fries were cold. Do not recommend.

It defeats the purpose to use the app for your order, when you have to sit in a long line, get to the window and your food still not ready

I've been going to this Whataburger literally ALL of my life. Never had a problem. Until not too long ago. The workforce demographic changed completely. Then the quality of service really went down in all aspects. Coincidence? Maybe maybe not. What I do know is that the wait times are longer, they obviously don't listen to you when you place your order thru the drive thru, probably cause you can see them playing, talking, and laughing and not paying attention to you while working, and then they have the nerve to get an attitude when you try to correct the order they wrong for not paying attention! I just ordered 2 #13's. They guy on the other end REPEATEDLY asked me what size and what drinks I wanted. After I REPEATEDLY answered him, he STILL got my drinks wrong, and told me that those were the drinks I ordered! 2 cokes, one large. I got two medium sprites. And he still fought me on it even though he asked for my name after he had taken down my order. SMH. Then I get home and the gravy might as well be water. The soda is damn near creamier than the "gravy". I called to and told them I was going to go ALL THE WAY back to get some proper gravy, and I was told that no one else had complained, which was probably cause they had gone thru the drive thru and were either on the freeway already by the time they found out or didn't care enough to complain, either way, I was told no one else had complained and that I'd have to wait for them to run out until they cooked another batch. Really? THIS LOCATION REALLY NEEDS TO SHAPE UP AND HIRE SOME COMPETENT PEOPLE!!!!!!!!!!!!!!!!!!

Always good quality

Codes to the bathroom 5798 womens 6248 men