Workers scratching their heads, picking up food off the floor then touching food without washing their hands. They had gloves on, but didn't change them either. Lots of staff, but only a few actually doing work. It's obvious management has no clue how to run their crew. Drive-thru backed up very badly. Managers there, but hiding in the back. It was so disorganized and dysfunctional that a worker was on their break, ordered some food and her break was over before she got her own food...sad.