W.g. Grinders

I love waiting a half hour only to be told "the POS didn't send your ticket to the kitchen, this happens all the time, we don't know why" If it happens all the time then you need to check your POS and kitchen tickets "all the time" so you aren't inconveniencing your customers. I love Grinders but I've lived on the west side for 2 years now and I've been there 6 times. 4 out of the 6 times has been a very disappointing experience. This happened on a pick up order last summer where I had my pick up schedules for 1:30, ordered at noon, hadn't even made it when I got there at 1:30. Then there was another experience last year where they gave me someone else's order on a pick up and someone else my food. I never got my refund for that order. I probably shouldn't have went last night knowing that my experiences have been bad. My girlfriend was in from out of town though and I wanted her to try it. Thought maybe I'd get lucky. Nah. Never going back officially after this.

This location is consistently amazing! Their food, service, and baked goods are amazing!!! A true gem on the west side.

I haven’t been to a WG Grinder in well over 25 years. Went to today on a whim and it did not disappoint! Salad was amazing and so was my tuna sandwich. Service was excellent! Love the vibe of the restaurant. Workers were very nice and brought the food to our table. Just really enjoyed my lunch and will be back

Always loved grinders but I decided to get the Stromboli. Its was all uncooked dough with a hard almost burnt bottom. I tried to tell the girl and she just said sorry. No offer to remake, refund or anything n walked away. I was so hungry and had to watch my husband eat :( but I told him to and ill eat at home. Very disappointed. I'm not real picky either, just didn't want to be sick eating uncooked dough

I haven’t been able to enjoy a W.g. Grinders sandwich is a VERY long time. The locations nearest me had closed when I lived in Findlay and then again at the Polaris location. I told a friend we could meet for lunch as long as it was quick - just a sandwich. As we were pulling into the parking lot - I assumed we were going to Canes. And then was thinking - Roosters might be quick enough…. WgW- your signage sucks. I didn’t even see you as an option, and wondered why we were parking so far away from either of the restaurants I could see. I was quite happy to have your establishment pointed out to me. I didn’t know to ask to eat here as I didn’t know any were still around! I got my go-to order: classic Italian. And wished I was hungrier so that I could have ordered the cheddar macaroni salad. But it was more than enough! So glad I was reintroduced.

This is the best W.g. Grinders around! Food always delicious and order is accurate. Friendly staff and great atmosphere.